Your Privacy Matters at
99ab game — Here Is How We Protect It

01 Introduction

99ab game ("we," "us," "the Platform," or "the Operator") is committed to protecting the privacy and personal data of every registered player who uses the 99ab game platform at 99abgame.games. This Privacy Policy sets out, in full, what personal information we collect, how and why we use it, how long we retain it, who we may share it with, and what rights you hold over your own data.

This Privacy Policy applies to all users of the 99ab game platform, including players who access the site from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and all other cities and regions across Pakistan. By creating an account and using the 99ab game platform, you acknowledge that you have read and understood this Privacy Policy in its entirety.

This Privacy Policy must be read alongside the 99ab game Terms and Conditions and Responsible Gaming policy, which together form the complete set of agreements governing your use of the platform.

02 Data We Collect

99ab game collects the following categories of personal data from registered players. We only collect data that is genuinely necessary for the operation, security, and legal compliance of the platform.

03 How We Collect Your Data

99ab game collects your personal data through the following channels:

• Direct registration: Information you provide when creating a 99ab game account, including name, email address, and Pakistani mobile number.
• KYC verification: Identity documents (such as a Pakistani CNIC) submitted when completing account verification or processing withdrawal requests above threshold amounts.
• Payment transactions: Financial data captured when you make deposits via Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, or MCB Bank, or when you request a PKR withdrawal.
• Automated technical collection: Device and browser information, IP addresses, and platform usage data captured automatically through standard web server logs and analytics tools when you access the 99ab game website.
• Cookies and similar technologies: Session and preference data collected through cookies placed on your browser, as detailed in Section 8 of this Privacy Policy.
• Support communications: Information provided when you contact the 99ab game support team via live chat, WhatsApp, Telegram, or email.

04 Why We Use Your Data

99ab game processes your personal data for the following specific purposes:

• Account creation and management: To register your account, authenticate your identity at login, and maintain your 99ab game player profile.
• Payment processing: To process PKR deposits via Easypaisa, JazzCash, and other supported payment methods, and to fulfil withdrawal requests to your registered payment account.
• KYC and anti-fraud compliance: To verify your identity and age (18+ requirement), detect and prevent fraudulent activity, and meet our legal and regulatory obligations.
• Platform operation and security: To keep the 99ab game platform running securely, investigate security incidents, and monitor for abuse, collusion, or terms violations.
• Customer support: To respond to your queries, resolve disputes, and provide the 24/7 English-language support service expected by Pakistani players.
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling and to apply any deposit limits, self-exclusion measures, or other protective tools you have activated on your account.
• Platform communications: To send you account security alerts, transaction confirmations, and, where you have opted in, promotional communications about new games and offers.
• Analytics and improvement: To understand how Pakistani players use the 99ab game platform, identify areas for improvement, and develop new features based on aggregated, anonymised usage patterns.

05 Sharing Your Data

99ab game does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data only in the following limited and necessary circumstances:

• Payment processors: Financial data is shared with your chosen payment provider (for example, Easypaisa or JazzCash) solely for the purpose of processing your PKR transactions. These providers operate under their own privacy policies.
• KYC and identity verification providers: Identity documents may be shared with contracted third-party KYC service providers who assist in verifying player identities. These providers are bound by strict data confidentiality agreements.
• Technology service providers: Data may be accessible to contracted hosting, platform infrastructure, and analytics service providers who assist in operating the 99ab game platform. All such providers are subject to data processing agreements.
• Legal and regulatory requirements: We may disclose personal data when required to do so by applicable law, court order, or formal regulatory request. We will notify affected players where legally permitted to do so.

06 Data Retention

99ab game retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or financial record-keeping obligations.

As a general principle, active account data is retained for the duration of your registration with 99ab game. Upon account closure, personal data is retained for a minimum period as required for legal compliance (typically five to seven years for financial transaction records), after which it is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

KYC identity documents are retained for the minimum period required by applicable verification regulations and are then securely destroyed. You may request details of the specific retention period applicable to your personal data by contacting us via [email protected].

07 Security Measures

99ab game takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 99ab game platform.
• Hashed and salted password storage — your raw password is never stored or visible to platform staff.
• Encrypted storage of sensitive identity data, including KYC documents and CNIC information.
• Role-based access controls ensuring that only authorised team members can access player personal data, and only to the extent necessary for their specific function.
• Regular security audits and penetration testing of the platform infrastructure.
• Two-step verification (2SV) available to players who wish to add an additional layer of login security linked to their registered Pakistani mobile number.

Despite these measures, no digital platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a risk to your personal data, 99ab game will notify affected players as required by applicable law and will take immediate steps to contain and remediate the incident.

08 Cookies & Tracking Technologies

The 99ab game platform uses cookies and similar tracking technologies to provide core platform functionality, remember your session preferences, and understand how Pakistani players interact with the site. The main categories of cookies we use are as follows:

• Strictly necessary cookies: Essential for the platform to function. These enable secure login, session maintenance, and core game functionality. They cannot be disabled.
• Functional cookies: Remember your preferences such as language, display settings, and responsible gaming tool configurations.
• Analytics cookies: Help us understand which pages and game categories are most popular, how long sessions last, and where players encounter technical difficulties, using aggregated and anonymised data.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and account abuse.

You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the 99ab game platform. Disabling analytics or functional cookies will not prevent you from playing games or making PKR transactions.

09 Payment Data & PKR Transactions

All PKR transactions on the 99ab game platform are processed through secure, contracted payment service providers including Easypaisa, JazzCash, SadaPay, and major Pakistani banks. Full payment credentials (such as mobile wallet PINs or internet banking passwords) are never stored by 99ab game and are handled exclusively by your chosen payment provider under their respective security infrastructure.

99ab game stores a record of your deposit and withdrawal history in PKR for the purposes of account management, dispute resolution, and legal record-keeping requirements. Transaction records are stored in encrypted form and access is restricted to authorised platform personnel on a strict need-to-know basis.

10 Your Privacy Rights

As a registered player on the 99ab game platform, you hold the following rights over your personal data. These rights can be exercised at any time by contacting our support team in English via live chat or at [email protected].

99ab game will respond to all valid data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it.

11 Minors & Age Policy

The 99ab game platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we discover that an account has been created by a minor, we will immediately close the account, delete all associated personal data, and forfeit any PKR balance held in that account.

All registrations are subject to age verification as part of the KYC process. If you are a parent or guardian who believes that a minor in your care has created a 99ab game account, please contact us immediately at [email protected] and we will take immediate action. Please see our Responsible Gaming page for further guidance on protecting minors from accessing gambling platforms.

12 Changes to This Privacy Policy

99ab game reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, registered players will be notified via their registered email address or through an on-platform notification displayed at their next login session.

The "Last Updated" date shown at the top of this document will be revised each time a new version of the Privacy Policy is published. Your continued use of the 99ab game platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and request account closure.

13 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 99ab game, please contact our English-language support team through any of the following channels. All privacy-related queries are treated with priority and handled by our dedicated data team.

• Support Email: [email protected]
• Live Chat: Available on the 99ab game platform, 24 hours a day, 7 days a week
• WhatsApp & Telegram: 24/7 English-language privacy support